FAQs

1. What areas do you serve?
We provide moving services within a 150-mile radius of our location. This includes nearby cities, towns, and rural areas. If you're unsure whether your destination is within our range, please contact us for clarification.

2. Do you handle both residential and commercial moves?


Yes, we specialize in both residential and commercial moves. Whether you're moving to a new home or relocating your business, we've got you covered.

3. Are you licensed and insured?
Absolutely. We are fully licensed and insured to ensure the safety of your belongings and to provide you with peace of mind during your move.

Services and Pricing

4. What services do you offer? We offer a range of services, including:

• Packing and unpacking

• Loading and unloading

• Furniture assembly and disassembly

• Specialty item handling (e.g., pianos, antiques)

• Short-term storage solutions

5. How do you calculate your moving rates? Our rates are typically based on the distance of the move, the size of your belongings, and the services you select. Contact us for a free, customized quote.

6. Are there any additional fees I should be aware of? We aim to be transparent with our pricing. Any potential additional fees, such as for oversized items or special handling, will be discussed during your initial quote.

Scheduling and Preparation

7. How far in advance should I book my move? We recommend booking at least 2-4 weeks in advance to secure your preferred moving date. However, we’ll do our best to accommodate last-minute requests.

8. What should I do to prepare for moving day?

• Pack your belongings securely if you’re not using our packing service.

• Label all boxes with their contents and destination rooms.

• Disassemble large furniture if possible.

• Ensure pathways are clear for the movers.

9. Do I need to be present during the move? Yes, we require someone to be present during the move to answer questions, provide access, and confirm that everything is transported correctly.

Policies

12. What is your cancellation policy? If you need to cancel or reschedule your move, please notify us at least 48 hours in advance. Late cancellations may be subject to a fee.

13. What happens if my items are damaged during the move? While we take every precaution to handle your belongings carefully, in the unlikely event of damage, please notify us immediately. We will work with you to resolve the issue promptly through our insurance.

14. Can you accommodate same-day moves? Depending on availability, we may be able to accommodate same-day moves. Please call us as early as possible to discuss your needs.